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‎09-23-2023 08:59 AM

HP Recommended
Operating System: Microsoft Windows 11

How to diagnose below BSOD on Device HP Desktop M01-F1xxx

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x00000000000000ff, 0x000000000000006e, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\092023-12187-01.dmp. Report Id: d0507261-da3b-43fe-be48-2dbf2ba83875.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000004, 0x00000000000000ff, 0x0000000000000028, 0xfffff804242c970a). A dump was saved in: C:\Windows\Minidump\092023-11343-01.dmp. Report Id: 1c25e033-7add-4514-9aa5-243914ad11d3.

Category:
1 REPLY 1

‎09-23-2023 09:28 AM - edited ‎09-23-2023 09:34 AM

HP Recommended

I suggest that you download, install and use the free version of the WhoCrashed? utilty.

https://www.resplendence.com/download/whocrashedSetup.exe

 

You can use the minidumps that you already have to determine whether the issue is hardware or software related.

 

[video]


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