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HP Recommended
HP All-in-One Desktop PC 24-ck0000i (4K2B3AV)

need my bitlocker recovery key but I didn't know I'd and pass 

1 REPLY 1
HP Recommended

See this link for where you may be able to find the Bitlocker key:

 

Find your BitLocker recovery key - Microsoft Support

 

If that doesn't help, your only option would be to reinstall Windows.

 

Since the files currently on the hard drive are encrypted, they will be forever unrecoverable without the BitLocker recovery key.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.