Need recovery media for Windows 8.1 Pavillion Slimline 400-314

[markvalpo]

Tried resetting Windows 8.1 Pavillion 400-314 to Factory Image.  Factory Image Restore completed "Reformatting the Windows partition..." but then hung at 1% while "Reinstalling original software" for extended period of time before finally receiving message:  "Recovery Manager could not restore your computer using the factory image.  Please contact HP support.  Error code:  0xe0ef0001" so "assuming" there must be a problem with recovery partition.   An HP Support video indicates I should be able to get a temporary email link from HP Support to download of the recovery software.  How do I do that?

[Grzwacz]

Greetings,

Welcome to the forum.

I am not a HP employee.

Okay, you did not upgrade to Windows 10. This creates recovery option problems.

This HP software download site (Link) for your PC does not have an option to buy a Windows 8.1 Recovery kit.

The only recovery option I see is to buy a HP recovery kit at Computer Surgeons (Link).

Regards

[Paul_Tikkanen]

Hi, @markvalpo 

Here is a way you can make your own W8.1 installation media and reinstall W8.1 for free.

Download the plain W8.1 64 bit  ISO file from the link below.

https://www.microsoft.com/en-us/software-download/windows8ISO

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

After W8.1 has installed, you can install the drivers and available software from your notebook's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-Slimline-400-Desktop-PC-series/6879032/...

[Grzwacz]

Hi,

Two good options.

Get complete HP recovery media or install Windows 8.1 clean.

Regards