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HP Recommended
BV545AA
Microsoft Windows 10 (64-bit)

Hi there,

My issue involves a little bit of backstory. I got this computer from a friend, and they had an issue where no matter what, the only way they could access the C:\ drive (or run programs as an Administrator) was to either boot into Safe Mode or log in as the Administrator account. After trying various things to no avail, I upgraded the computer to Windows 10 via the Administrator account (to no avail) and then finally did a clean installation of Windows 10. Here's the issue that I'm having.

 

In doing this, the HP Recovery partition was wiped out (except for one folder pertaining to Microsoft Security Essentials). I had wanted to go into the Recovery Partition to reinstall the factory software (HP software mainly), but since it's gone, I can't do that. And there is no software available for Windows 10 for this PC. 

 

What I'm looking for is either a copy of the recovery partition, something that will recreate that partition, or the bundled software that comes in the partition. Normally, I would be removing this software, but my friend uses it. So, I need to put it back on.

 

Thanks, and have a great evening. 🙂
Patrick.

2 REPLIES 2
HP Recommended

Hi,

 

It appears this PC shipped with Windows 7.

 

This (Link) is the Driver download site for this product. Recovery media is not available.

 

This third party site (Link) has Windows 7 HP recovery media for this PC.

 

You will have to install W7 and upgrade to W10 again.

 

Regards

HP Recommended

@PatrickDickey52 

Just so you know, there is NO software out there that will simply recreate the recovery partition on your drive -- as that is created at the factory when the PC is built.  Recovery Media DOES recreate that partition, but it does so by completely erasing the ENTIRE drive, recreating ALL the partitions from scratch, and repopulating them -- essentially, doing a factory reset of your PC.  You lose everything in the process -- a high price to pay for getting the Recovery partition back.

 

Also, the Recovery Media is for the Original OS on the PC.  So, if it came with Win7 and you run that, it will be back with Win7 -- and you would have to do the Win10 upgrade all over again, and NOW, that would probably NOT work because the current Win 10 version, 20.04, has lots of open issues.

 

If all you want it to be able to create recovery media for your current setup, then read below ...

 

------------------------

I personally prefer to use third-party Backup solutions as they tend to be both more flexible and more reliable than any built-in solutions.

Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.

Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinRE, and you can then use that to do a restore -- when you can't boot into Windows!

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.

 

 



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