-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Need to determine ROM family for computer that won't boot

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11-16-2020 01:34 PM
Product: Omen 880-160se
Operating System: Microsoft Windows 10 (64-bit)
Hi, Which is the correct ROM family for my computer -- 8437 or 84F6? My computer won't boot so I can't find out that way. Is there another way? I need to know the ROM family to make a recovery disk using the correct BIOS file. Thank you.
2 REPLIES 2
11-21-2020 03:14 PM
When I turn on the computer, it gives two long, low sounding beeps then two short, higher-pitched beats, which I believe means the BIOS is corrupted. Nothing appears on the monitor. My next step was to recover the BIOS using a USB recovery drive. I got stuck when I had to choose which BIOS file to use. Thank you.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.