Need to downgrade win 10 to win 7

[AntonyVargese]

We purchase EliteDesk 800 G3 TWR 12 pcs for our customer,  its coming with win 10 pro, customer want to downgrade win 7 pro. There is no CD OR DVD COMING WITH THE BOX. Is it downgradable if how can do this? Please advise...

[banhien]

@AntonyVargese

Please read the following article first

   https://www.groovypost.com/howto/downgrade-windows-10-to-windows-7-windows-81/

I think machines come with Intel Gen 7 processors and HP only supports to downgrade machines which come with Intel Gen 6 processors as mentioned on the following article

      https://support.hp.com/us-en/product/hp-eliteone-800-g3-23.8-inch-non-touch-all-in-one-pc/15292420/d...

Which clearly says

   4Only available with 6th generation (Intel) processors.

Regards.

[AntonyVargese]

Its coming with CPU I 6500 6Gen Core i5-4C.

[mdklassen]

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@AntonyVargese wrote:

customer want to downgrade win 7 pro.

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Have you told the customer that Microsoft will terminate all support for Windows 7 in January 2020 -- 18 months from now.  At that time, the customer will have to invest their time to "migrate" their personal files and applications from Windows 7 to Windows 10, to have a supported operating system.  Is the customer prepared to do that, or are they prepared to pay you to do the migration for them?

Already, I have run into websites that refuse to run properly using Internet Explorer 11 under Windows 7. Their web-site developers are targeting Windows 10, which was released 3 years ago -- in 2015.

[AntonyVargese]

Actually there is some applications from the customer only support win 7. 

[mdklassen]

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@AntonyVargese wrote:

Actually, there is some applications from the customer only support win 7. 

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I am surprised that the vendor(s) of such software has not updated their software since 2015, when Windows 10 was released.  Those vendors need to update their software before January 2020, if they still wish to market their software in 2020.

Also, note that Windows 10 has "compatibility mode", to run an application as if it were running under Windows 7.

[Paul_Tikkanen · Accepted solution]

Hi, @AntonyVargese

Your model has a very convenient tool to install W7 Pro, called the Cloud Recovery Client.

I have attached the instructions for use below, and below is the link to the file from your PC's support page...

This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85318.exe

[AntonyVargese]

Dear Team,

Thanks for your support, i am trying with cloud recovery USB, still i can able to install the Win 7 Pro. But the drivers still trying to update. Download all the drivers from hp.com but not working. I am still working on it any update i will post it.

[AntonyVargese]

Dear Team,

 Thanks for your support and solutions, Its done with the Cloud recovery Usb, also i want to make the driver usb separate for updating all drivers. So sucessfully complted all of My desktops are working fine.

Thanks to all. 

Expecting this support in future also.

[AntonyVargese]

Dear Team,

 Thanks for your support and solutions, Its done with the Cloud recovery Usb, also i want to make the driver usb separate for updating all drivers. So sucessfully complted all of My desktops are working fine.

Thanks to all. 

Expecting this support in future also.