• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-24-2022 09:56 AM

HP Recommended

Windows 8.1 Pro, 64-Bit

Category:
1 REPLY 1

‎12-24-2022 10:01 AM

HP Recommended

Hi:

 

Make a bootable W10 USB 64-bit installation flash drive with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After the media has been created, do not boot from it.

 

Open the flash drive's contents in Windows Explorer to begin the upgrade process to W8.1.

 

After the upgrade has been completed you should have an activated version of W10 Pro.

 

If for some reason things don't work out for you on W10, you can go back to W8.1 within 10 days as long as you don't delete any of the upgrade files or the Windows.old folder.

 

Go back to Windows 8.1 - Microsoft Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.