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‎05-30-2019 09:58 AM

HP Recommended
Product: Pavillion Elite e9160F
Operating System: Microsoft Windows 7 (64-bit)

I recently had a new 2 tb hard drive installed in my Pavillion Elite e9160f. Now, i have looked at the disk management and concluded it is only actually using approx. 1 TB. I think it is because they simply cloned the old 1 tb drive and didn't bother to do whatever needed to be done to make the whole drive usuable. Then, I was wondering if the machine is even capable of having more than a 1 tb. drive?? Thanks for any help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2019 10:03 AM

HP Recommended

Hi:

 

Looking at the specs for your model it should be able to support a 2 TB drive.

 

See if you can use the disk management tool in Windows to incorporate the extra space.

View solution in original post

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3 REPLIES 3

‎05-30-2019 10:03 AM

HP Recommended

Hi:

 

Looking at the specs for your model it should be able to support a 2 TB drive.

 

See if you can use the disk management tool in Windows to incorporate the extra space.

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‎05-30-2019 05:42 PM

HP Recommended

Thanks! Not sure I know how to do that. I think I will end up taking it back to Staples and tell them they must have screwed up when they put it in and have them redo it!

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‎05-30-2019 07:35 PM

HP Recommended

You're very welcome.

 

Yes, they should be able to reclaim the lost space.

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