New I7 PC SO1 PF3000

[Jeremy3906]

re- I7 PC SO1 PF3000

Hi,

I tried to set up my new PC and mistakenly used the wrong email address instead of my existing Microsoft account email from my old Windows 10 machine. When I try to get back into the PC I am asked for my password  for this wrong email, when I click on recovery link for a number,  the number I get doesn't reset the account. 

I tried on my old PC to change it's email to the new one, but it says it's already an account, so I assume I managed to set up a new account which I cannot open.

Is there anyway to start the Windows 11 install again?

Thanks...

[WAWood]

This is one of the MANY reasons why I do NOT use an email address tied to my Windows logins.

MS response on this is as follows:

Changing your Microsoft account email can be easy. Here, we will guide you through the steps.

1. First, sign in to your Microsoft account and go to the “Security” section.
2. Here, you will find the option to change your email address. Click on it and follow the prompts.
3. You will be asked to verify your identity. Have access to your current email or phone number.
4. Then, enter and confirm your new email address. Make sure it’s unique and not associated with another Microsoft account.
5. After saving the changes, use your new email address and password for future sign-ins.

[Jeremy3906]

Many thanks for your help. I reset my Microsoft account online as you suggested and managed to get back in!

all the best,

Jeremy

[WAWood]

Good to see that worked.

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