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‎05-18-2020 03:07 PM

HP Recommended
Product: HP 110-000z
Operating System: Microsoft Windows 8.1 (64-bit)

Couple of months ago my PC lost it's sound.  I have tried the recovery manager, looking online and cannot find a way to get it back.  When I put the mouse over the speaker icon on the bottom right a message comes up:  "No Audio Output Device is installed".  I am at the end of my rope.  The PC has no pci or pci-e slots in it.  I know it was not an expensive computer but it works great other than the sound.  I would like to fix it.  Any Help would be appreciated.

Thanks

Russ

1 person had the same question
2 REPLIES 2

‎05-18-2020 03:14 PM

HP Recommended

@RussBG,

Here is a video   Guidelines to study. Concepts are valid, as discussed here.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎05-18-2020 03:17 PM

HP Recommended

Hi, @RussBG 

 

Since factory resetting the PC didn't work and the PC has no expansion slots, the only suggestion I can offer would be to try one of those cheap USB audio adapters they sell to fix those kind of issues.

 

https://www.amazon.com/usb-audio-adapter/s?k=usb+audio+adapter

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