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Leisa2
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Message 1 of 2
119
Flag Post

No Drive no flash drive to reset password

HP Recommended
HP24-GO63A A6

I'm trying to sign in to my computer and the message I am getting when I click to try to reset password is:

No Drive

This feature requires removable media such as a USB flash drive

I don't have the USB... 

1 REPLY 1
wb2001
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

@Leisa2,

The following is allowed

https://support.hp.com/us-en/document/c04648973

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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0 Kudos
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