No signal to display and no power to peripherals after HP su... - HP Support Community

MarcRegency · ‎03-02-2023

I have an HP Omen 30L desktop that I purchased back in July last year. Yesterday a message from HP support assistant asked me to accept a BIOS update. I clicked yes and the computer did its thing and then turned off.

However, now it won't turn on properly. All the lights in the PC are on but no signal is going to the monitor and no power is going to any of my peripherals. The update has effectively bricked my computer. I've tried a few suggestions that my friends who work in IT suggested but nothing has helped.

Given that there is no display and no keyboard functionality, I'm guessing that there is nothing I can do?

Prométhée · ‎03-02-2023

hi

bios recovery procedures are often difficult, impossible
your computer being under warranty, I strongly advise you to contact hp, simply explaining to them that it no longer starts

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>Attention
A bios update, as well as various manipulations that can be proposed here, is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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No signal to display and no power to peripherals after HP support assistant BIOS update

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