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- ON HP Z840 comes out error message after starting the TPM c...

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01-29-2025 05:25 PM
2025/01/30 01:04:40.334|000014F8|Information|CTpmUpdateApp::InitializeProperties|******************************************************************
2025/01/30 01:04:40.335|000014F8|Information|CTpmUpdateApp::InitializeProperties|** Start of HP TPM FW Update session, version 1.0.6.1 **
2025/01/30 01:04:40.351|000014F8|Information|CTpmUpdateApp::InitializeProperties|******************************************************************
2025/01/30 01:04:40.373|000014F8|Information|CTpmUpdateApp::InitializeProperties|Command line:
2025/01/30 01:04:40.449|000014F8|Information|TpmUpdate::SmbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2025/01/30 01:04:40.482|000014F8|Information|TpmUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isGondorBIOS = 1, m_isEspDriveSupported = 1
2025/01/30 01:04:40.483|000014F8|Information|TpmUpdate::PrivateWmiInfo::GetPrivateWmiSettings|, m_isGondorBIOS = 1
2025/01/30 01:04:40.579|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM information:
2025/01/30 01:04:40.580|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|-------------------------------
2025/01/30 01:04:40.604|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM family: 1.2
2025/01/30 01:04:40.622|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM firmware version 4.40.119.0
2025/01/30 01:04:40.636|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|Remaining updates: More than 3
2025/01/30 01:04:40.650|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|TPM owner set: Yes
2025/01/30 01:04:40.663|000014F8|Information|TpmUpdate::CTPMUpdateInfo::GetTPMInfo|GetTMPFirmwareImageInfo returns 0x00000000
2025/01/30 01:04:48.956|000014F8|Information|CTpmUpdateApp::ShowError|Cannot find a valid TPM BIN file to do firmware switching. It can be that the firmware is already at the version you want to switch to.
2025/01/30 01:04:48.957|000014F8|Information|CTpmUpdateApp::ExitInstance|HPTPMFWUpdate Return Code = 257
2025/01/30 01:04:48.975|000014F8|Information|CTpmUpdateApp::ExitInstance|****************** End of HP TPM FW Update session ******************