cancel
Showing results for 
Search instead for 
Did you mean: 
individual87
New member
3 2 0 0
Message 1 of 4
455
Flag Post

OS Software Download prior to obtaining the serial

HP Recommended
24-f1040 All-in-One PC
Microsoft Windows 10 (64-bit)

I am planning to help someone do an OS Recovery on their 24-f1040 All-in-One PC (Model Number: 5QB23AA#ABA) in a few days. I am currently not in the same location as the PC and there is nobody near-by that can retrieve the serial number for me.

 

Is it possible for me to download the OS Recovery Media now, ahead of time, if I know the Model Number but not the Serial Number.

3 REPLIES 3
Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 2 of 4
Flag Post
HP Recommended

Hi

YES, but consider if you install an 'old' version of Windows that will need 3 days to update itself.

 

So....

KeyFinderInstaller may help....
https://www.magicaljellybean.com/keyfinder/

Doing research, and none of the methods are mine, I have some, simple single lines of code that will list the same value for your Windows 10 Product Key…  Two for Windows 10 and One for Linux.

W10 Using cmd.exe as an Administrator (copy and paste accordingly).

wmic path softwarelicensingservice get OA3xOriginalProductKey >> c:\ProdKey.txt
Creates a text file called ProdKey.txt on your C:\ area.

Next is a PowerShell command, as Administrator...
(Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey

but it will run within W10 using cmd.exe as an Administrator.
powershell (Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey

Last, but not least....
Linux@Lubuntu:~$ sudo cat /sys/firmware/acpi/tables/MSDM | strings | tail -n 1

https://www.microsoft.com/en-us/software-download/windows10
https://www.microsoft.com/en-us/software-download/windows10ISO

 

You can download and prepare a USB, add in HP_Drvrs etc as needed....

X:\>DIR
Volume in drive X is Recovery

09/09/2019 16:24 128 autorun.inf
30/08/2019 16:41 2,411 BackupWindowsKey.vbs
26/09/2019 11:08 <DIR> boot
09/09/2019 18:44 409,654 bootmgr
09/09/2019 18:44 1,509,688 bootmgr.efi
26/09/2019 11:08 <DIR> efi
09/08/2018 15:55 <DIR> HP_Drvrs
09/09/2019 18:44 73,904 setup.exe
26/09/2019 11:13 <DIR> sources
26/09/2019 11:13 <DIR> support
30/08/2019 16:41 2,411 WinProdKey.vbs

 

https://support.hp.com/gb-en/product/hp-24-f1000-all-in-one-desktop-pc-series/25721654/model/2791462...

https://support.hp.com/gb-en/drivers/selfservice/hp-24-f1000-all-in-one-desktop-pc-series/25721654/m...

 

Using the HP Cloud Recovery Tool (Windows 10 and 7)

HP PCs - Using the HP Cloud Recovery Tool (Windows 10 and 7)

Learn more

 

If in doubt please ask.

0 Kudos
individual87
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

"Cloud Recovery Tool" was the sort of thing I was looking for. Thanks

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,281 122,458 20,136 30,873
Message 4 of 4
Flag Post
HP Recommended

Hi, @individual87 

 

All you need is the product number to use the cloud recovery client utility to create the installation media.

 

5QB23AA#ABA

 

Here is an info link for how to use that utility.

 

https://support.hp.com/us-en/document/c06162205

 

There is a quirk with how you enter the product number.

Right after you enter the information in the window, press the Enter key.

If you click off that box (like most of us would normally do), you will get an invalid product number error.

 

I just did a 'dry run' of that product number using the cloud recovery client tool, and it will let you create the media without any additional information.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation