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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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03-22-2020 09:23 AM - edited 03-22-2020 09:24 AM
I know this is a Windows issue but unless I have missed something, I have tried all the fixes that I can find online and none of them have worked for me. My system will not complete windows 10 updates. The infamous message, "We couldn't complete the updates, undoing changes" has been going on now for a couple of months. Has anyone else had this problem and, if so, what did you do to resolve it? Thanks.
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03-22-2020 09:45 AM
Need to know HOW you are doing these updates. Are you using Windows Update? That's because while that is the most convenient, it is also the most unreliable -- and tends to fail more often than other approaches.
Also, have you checked the update history for error codes? Usually, you can do online searches with those codes and those will tell you the specific issues, like driver problems.
We can proceed when you provide the information.
Thanks
I am a volunteer and I do not work for, nor represent, HP
03-22-2020 09:45 AM
Need to know HOW you are doing these updates. Are you using Windows Update? That's because while that is the most convenient, it is also the most unreliable -- and tends to fail more often than other approaches.
Also, have you checked the update history for error codes? Usually, you can do online searches with those codes and those will tell you the specific issues, like driver problems.
We can proceed when you provide the information.
Thanks
I am a volunteer and I do not work for, nor represent, HP
03-22-2020 12:41 PM
Thanks for taking the time to respond to my question. I was able to install the updates after checking the error codes and making the proper fixes. I consider myself "average", at best, in handling these situations so I have one additional question that was generated per your response. If I don't use windows to install updates, what other method may be better. Again, thanks.
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