OS sleep issue

[cristoforo2206]

When I am not using the mouse or keyboard (AFK) because I'm waiting for a task or mainly in a zoom call learning Spanish. I will return to using the mouse and keyboard only to be welcomed by a bad lag spike, my audio interface completely cuts out (Steinberg UR-12) from input and output audio (headphones and microphone). Zoom spits out error messages about audio, interrupting the video. I have to unplug and plug back in my audio interface. I get problems with my browsers music and video enters a loading loop and I have to reload the pages.

WHEN RETURNING FROM AFK THE FOLLOWING OCCURS:

*lag spike

*audio interface disconnects, requiring restart

*internet enters loading loop, requiring reload

I have attempted to fix these issues by updating windows, updating drivers, disabling as many background processes as possible including start up. I recently tried extending the PC sleep setting in windows from 10 minutes to 1 hour and 2 hours. This did not affect it. I also set the power consumption settings to performance (as far away from power saving). This did not affect it.

FIX ATTEMPTS:

*updates for OS and drivers

*disabling background processes

*extending PC sleep schedule

*increasing power consumption

This issue also effects boot. after signing in the same happens, lag spike, really slow performance, stuttering cursor. Basically unusable.

I've already been sent a USB from support and re installed windows and that's a huge chore and it didn't fix the issue.

THIS WILL SERIOUSLY HELP ME PROGRESS IN MY LESSONS AND ALLOW ME TO TRANSFER VIDEO FILES FROM MY GOPRO

I actually avoid my PC and get anxious when I have to use it because of how frustrating this is, trying not to plead haha but I guess I am