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HP Recommended
HP Pavilion p7-1111 Desktop PC
Microsoft Windows 7 (64-bit)

Story: I forgot the password to my HP desktop PC, and could not reset it. So, I decided to restore my PC to its factory condition, which was a success...

 

Issue: After factory resetting my PC, I installed Microsoft Office(2010), which I had full access to prior to resetting Windows 7. But, after attempting an install Office 2010, it asked me for a product key, which I had before the reset, but no longer have...

 

Long story short, I reset my PC and now I don't have the product key for Office 2010, any solutions?

1 REPLY 1
HP Recommended

@Pio12 

 

Microsoft may be able to help if you can prove ownership of the software.

 

Open:

Find your product key for Office 2010

 

Scroll down to "I lost my product key"

 

 

The article also explains where to look to retrieve the key.  For example, if you Office came in a "Box" (with or without a DVD), the illustration in section "How to find your product key > Office came in a box..." shows where to find the 25-character key code.

 

 

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