Omen 25 by HP monitor Screen White

[JhosHua2525]

buenas con todos,tengo un problema con mi pantalla la cual esta en blanco total no se nota nada, en soporte técnico al parecer no hay números de contacto para mi pais y quiero restablecerlo a fabrica desde el menu con los botones del monitor pero como no se nota nada no puedo ver las opciones, alguien que me diga el patrón para restablecer a fabrica mi monitor paso a paso para saber que boton presionar y su secuencia, gracias

[itsmyname]

> I have a problem with my screen which is total blank you can not notice anything,

> in technical support apparently there are no contact numbers for my country

> I want to reset it to factory from the menu with the buttons of the monitor

> but as you can not see anything I can not see the options,

> someone who tells me the pattern to reset to manufacture my monitor step by step to know what button and its sequence 

Are you sure that it is a problem with your monitor: https://support.hp.com/sg-en/document/c05497689

If you connect the monitor to a different desktop or notebook computer, do you see anything?

Can you borrow a monitor from a friend, and connect that monitor, instead of your monitor, to your computer? Do you see anything?

[JhosHua2525]

NI BIEN PRENDE SE PONE EN BLANCO TOTAL ESTE O NO ESTE CONECTADO A UN PC  SIN VISUALIZARSE NINGUNA IMAGEN PERO EL SISTEMA SI FUNCIONA YA QUE SE PUEDEN REALIZAR LOS AJUSTES CON LOS BOTONES DE ATRAS PERO SIN LOGRAR VISUALIZAR NADA.

[RodrigoB]

Hi sly71

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or if you prefer you can post in HP spanish community: Link

Thank you for your understanding.

Regards,

[itsmyname]

> [screen] is total blank, even when not connected to a PC.

It is time to send the screen away to a Recycle Centre, and purchase a new screen.

It is difficult to find any electronics technician who can diagnose and fix the screen. 

The technician will cost $50 to $80 USD per hour, with no guarantee of "success".

Instead, spend that money on a new screen, with a warranty.