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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- On start up saying- Cooling fan is not operating correctly

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07-31-2020 09:07 AM
On start up its saying- Cooling fan is not operating we recommend you do not start your pc, then it shuts down in 15 seconds,
"please help is only two months old"
Thank you all in advance
08-04-2020 06:10 PM
Welcome to the HP support community.
Follow the below steps to fix the issue.
Step 1: Remove dust and lint by cleaning vents
Step 2: Ensure proper space for ventilation
Step 3: Updating the BIOS
Step 4: Using HP CoolSense technology
Step 5: Placing the notebook in a cooler room
Step 6: Testing for hardware failure
If the hardware has failed, capture the failure ID and revert for further assistance.
If the Fan is Noisy and Spins Constantly, PC is Warmer than Normal: Click here for more details.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee