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Marcoden
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Message 1 of 2
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Flag Post

Order with no acknowledge

HP Recommended
Microsoft Windows 10 (64-bit)

I want to know if my order is received because I don't have acnowledge about that. No answer by HP and no response on the phone. Where are they ?

1 REPLY 1
Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@Marcoden 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

You need to contact the HP Store (assuming you purchased from HP).

We simply do not have any information - nor do we have any access to Sales or Sales Customer Service.

 

I can provide the following else use the phone / website information you used to submit the order.

 

What else?

Check your Spam filter in your email to be sure the order confirmation did not end up in that folder.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Example

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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