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Hard drive is toast. One expert said it was the result fo an overheated system. BUT I am desperate to recover data from the hard drive. Geek Squad worthless. I cannot believe this is the only time a computer like mine has this problem. How do I recover data.

2 REPLIES 2
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If there is no physical damage to the drive then possibly the data can be recovered.

Physical damage is typically broken heads or scored tracks on a mechanical hard drive.

It could also be failed components in the PCB of the mechanical or SSD drive.

 

Typically, if you connect the defective drive to a USB adapter and a PC recognizes the drive name then it is likely some of the the data can be recovered at a minimal cost.

 

What did the geek squad say about the drive?  I assume they  tested it.


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Geek squad basically did a cursory investigation and sent me on my way. I did have it sent to a 95% successful recovery company and feel ripped off. They determined there was some physical damage as a result of the overheating BUT they believed they could retrieve the data from the damaged hard drive. $2900.00 later and two week wait, sorry can't do it and there is no refund. 

There has to be something that can be done to retrieve the data. 

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