08-06-2019 05:34 AM
Today I was playing some GTA V. Everything was running very nice. When I pressed the Windows Button to change the music that i was playing on Spotify my computer started making very loud motorcycle-like noises and a second after the screen turnt black and it was saying "No Signal" even tho the pc was still running and making motorcycle noises. When it happened i quickly
pulled the plug out of the electric contact. I haven't done anything to my computer except upgrading the graphics card to an
RTX 2070 FE. I had it for like 6 months and nothing was happening until today. Is it normal or is it something serious?
08-08-2019 06:12 PM
Welcome to HP support community.
Perform a Power Drain the Omen Computer
- Turn off the computer.
- Unplug all the cables from the back of the computer.
- Press and hold the power button for 20 seconds and then release it to drain the flea power (static electricity.)
- Reconnect all cables back again and turn on your computer.
Update the BIOS, Chipset and Graphics card driver t check if that works fine using HP support assistant6.
Refer this HP document for the steps to use HPSA:- Click here
Let me know how it goes.
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