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‎10-26-2020 07:12 PM

HP Recommended
Product: Pavilion P7-1107C
Operating System: Microsoft Windows 10 (64-bit)

I just replaced the HD on my Pavilion P7-1107C desktop PC with a SSD and installed Windows 10 Pro.  All works A-OK, except when I shut down from the Start menu, Windows shuts down, but the PC will not power off.  The only way I can power off is to hold the power button down for about 5 seconds, then it powers off.  The PC had Windows 10 Home on the old HD and I can reconnect it, boot up, and shut down with no issues.  This leads me to believe the issue is within Windows 10 Pro, and not a motherboard issue as suggested elsewhere.  I have tried all the power settings modifications suggested, and even reinstalled Windows 10 Pro....all to no avail.  Any advice is appreciated.  

1 REPLY 1

‎10-26-2020 10:42 PM - edited ‎10-26-2020 10:43 PM

HP Recommended

just check any update is there or not for ur computer by going to update and security in setting app in windows 10 .

 

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