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Locked

‎06-12-2024 06:49 PM

HP Recommended
Product: HP Pavilion 590-p0044

Blue screen at startup.

Automatic Repair

Your PC did not start correctly

Category:
1 REPLY 1

‎06-13-2024 09:05 AM

HP Recommended

What caused the problem in the first place?
Power glitch? Upgrade to windows 11?
Microsoft or HP update? Add a new device, memory, etc?
BIOS upgrade that went wrong?


Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update

Tap the ESC key about once a second after you see the LEDs on the keyboard flash.

 

If disk and memory diagnostics pass then try a restore point.

 

Since you mentioned that startup repair fails then try a restore.

 

BeemerBiker_0-1718291042352.png

 



This video describes how to use a restore point.  Ignore that it shows windows working.  Clicking on "System Restore" will bring up the list of restore points similar to what is in the below video.
https://www.youtube.com/watch?v=sixGAIiPTlE

 

Let me know what you find out.

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