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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- PC not getting to password screen

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07-03-2020 12:33 PM
My pc is trying to automatically repair but says it didn’t restart correctly. It says go to advance settings but still doesn’t work. I cant even get to the password screen it automatically try’s to repair.
07-04-2020 03:37 PM
Hi,
Hold the power button down for 4 seconds until it shuts down completely and count to 5, then push the power button to turn it back on.
Begin immediately pressing the ESC button repeatedly until you see the HP Startup screen.
Once you reach the HP Startup screen navigate to Troubleshoot/Advanced Options/System Restore
and allow it to restore your computer back to the last known time it was working properly.
You'll notice on the HP Startup screen under troubleshooting is Startup Repair, that can be very helpful also.