cancel
Showing results for 
Search instead for 
Did you mean: 
PastorRebecca
New member
1 0 0 0
Message 1 of 2
193
Flag Post

Password recovery

HP Recommended
QP788AA#ABA
Microsoft Windows XP

cant remember my password to open desktop & Ive lost my recovery disc. How do I reset password w/o recovery disc

1 REPLY 1
Prométhée
Level 16
Level 16
4,909 4,843 537 2,111
Message 2 of 2
Flag Post
HP Recommended

Hello
If the pc has remained in its original configuration.
It seems to be under Windows 7?

HP TouchSmart 320-1030 Desktop PC Product Specifications
That the recovery partition is still functional, you can try this:

https://support.hp.com/us-en/product/hp-touchsmart-320-1000-desktop-pc-series/5146287/model/5157097/...

Recovery from the startup screen (during system boot) OR when unable to boot to login in screen

If Windows 7 does not open correctly, perform the following steps to recover the computer:
note:
If the recovery partition on the hard disk drive is not functioning correctly, this method does not work and an error message displays. If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs is needed to perform a system recovery. Follow the instructions listed in the section Recovery from recovery discs.
  1. Turn off the computer.
  2. Disconnect all peripheral devices, except for the monitor, keyboard, mouse, and power cord. Remove media from internal drives, and remove any recently added internal hardware.
  3. Turn on the computer and repeatedly press the F11 key, about once every second, until Recovery Manager opens.

Attention all data will most certainly be lost



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation