Password

[Bluegirl17]

Can’t figure out how to reset my password on my home screen

[Max3Aj]

@Bluegirl17, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I can help with that! Here are a few methods to reset your password on an HP PC:

Microsoft Account:

• If you're using a Microsoft account to sign in, go to account.live.com/password/reset on another device.
• Follow the instructions to reset your password using a secondary authentication method.

Local Account with Password Reset Disk:

• If you have a password reset disk, insert it when prompted on the login screen.
• Follow the steps in the Password Reset Wizard to create a new password.

Local Account without Password Reset Disk:

• If you have another account with administrative privileges, log in with that account.
• Go to Control Panel > User Accounts > Manage another account and select the account you want to reset.
• Click Change the password and follow the instructions.

Safe Mode:

• Restart your computer and press F8 (or Shift + F8) during boot-up to enter Advanced Boot Options.
• Choose Safe Mode with Command Prompt.
• In the Command Prompt, type: net user [username] [newpassword] (replace [username] with your account name and [newpassword] with your new password) and press Enter

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support