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- Pavilion Desktop PC 570-p023w Product number Z5n85AA#ABA is ...

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03-10-2019 12:07 PM
HP Pavilion Desktop PC 570-p023w
The Product Number seems to be invalid ((Z5n85AA#ABA) I need warenty check. purchase date 10/04/18 Walmart
Opertating system was loosing files; recovery wiped out Win10 Operating system. Need installation disk.
03-14-2019 10:30 AM
Since you purchased this through Walmart, then most likely, your warranty support is through them, as well.
Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.
For these issues, you will need to contact HP Customer Support directly -- to see if you deal with HP or with Walmart on this.
Contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (650) 857-1501.
I am a volunteer and I do not work for, nor represent, HP