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This has been a workhorse over the years and has a lot of information on it that I would like to access.  My problem is that it stopped booting up.  I don’t have a recovery disk.  I was wondering if there is no hope that it can be revived.

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Hi @211349,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP Pavilion p6710f no longer boots and you want to access important data without a recovery disk. Let’s go through a few steps to check what could be causing this and what options you still have to recover your information.

Identify how the system fails to boot
Power on the PC and note how far it gets (HP logo, spinning cursor, error message, or black screen).
This helps determine whether the issue is Windows, the hard drive, or basic hardware.

Check for basic hardware activity
Confirm that the power light turns on and the fan spins normally.
If there are no beeps or blinking lights, the system is at least receiving power.

Attempt BIOS access
Restart the PC and repeatedly press F10 as soon as it powers on.
If you can enter BIOS, the motherboard is still functional.

Verify hard drive detection
Inside BIOS, check whether the hard drive is listed.
If the drive is not detected, the boot failure is likely due to a failed hard drive or loose connection.

Reseat internal connections
Power off the PC and unplug it from the wall.
Open the case and reseat the hard drive’s SATA and power cables.

Try a temporary boot device
If you can access BIOS, set a USB drive or DVD as the first boot device.
Booting from external media can allow you to access or copy your files without Windows starting.

Remove the hard drive for data access
If the system will not boot but the drive spins, remove the hard drive from the PC.
Connect it to another computer using a SATA-to-USB adapter to access your files.

Understand recovery disk limitations
A recovery disk is only needed to reinstall Windows, not to retrieve personal data.
Your files remain on the hard drive unless the drive itself has failed.

Determine if the system itself can be revived
If BIOS works and the drive is detected, Windows repair or reinstallation may restore booting.
If the motherboard or drive has failed, the PC may not boot again, but data recovery is still possible.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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