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10-29-2021 05:02 AM
Slow running PC plus the failure code would indicate a failing hard drive, which needs to be replaced.
The spec page indicates it is either a 1 TB SATA 7200 RPM OR a 2 TB SATA 5400 rpm. Either are easy to find and replace.
Or you can replace with a 2.5" SSD SATA replacement drive.
When the new drive is installed, then reinstall software, assuming you do not have an up-to-date backup to reinstall everything.
You will need Windows 10 install disk.
If you need the install media for Windows 10, you can make it from this Microsoft download
With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.
I'm not an HP employee.
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