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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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The specs for your PC say it came out in 2013 and came with Windows 8 preloaded, not Windows 10. So, if this was the case with yours, that means you must have Upgraded it to Win10 and that corrupts the HP recovery files in the process. So, there is no way NOW to do a system recovey.
This message usually indicates that Windows is being reinstalled, as one of the prompts is for the keyboard layout. Is that what you are trying to do?
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***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
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