Performed system reset and programs removed-how to recover these programs

[francorona]

I recently performed a system reset and there were programs that were removed, I am wondering how I can get these programs back. Now certain things do not run on my PC: opening HP Support Assistant-will not open; searching for programs-does not return anything.

These are the HP programs that were removed: Energy Star - Hewlett-Packard Company - 1.0.9; 

HP Connected Music (Meridian - installer) - Meridian Audio Ltd - 1.0; 

HP Connected Music (Meridian - player) - Meridian Audio Ltd - 1.1 (build 112) hp; 

HP Documentation - Hewlett-Packard - 1.1.0.0; 

HP Launch Box - Hewlett-Packard Company - 1.1.5; 

HP My Display TouchSmart Edition - Portrait Displays, Inc. - 2.06.56.0; 

HP Photo Creations - HP - 1.0.0.20502; 

HP Registration Service - Hewlett-Packard - 1.2.7127.4628; 

HP SimplePass - Hewlett-Packard - 8.00.54; 

HP Support Assistant - Hewlett-Packard Company - 8.2.8.25; 

HP Support Solutions Framework - Hewlett-Packard Company - 12.4.18.7; 

HP Update - Hewlett-Packard - 5.003.003.001. 

I downloaded the support assistant but it will not open as I satated before. I am thinking these programs are needed?

[WAWood · Accepted solution]

@francorona

Hello;

Allow me to welcome you to the HP forums!

What you will need to consider now is doing the Factory Reset using HP Recovery Media -- as that will reinstall everything that came preinstalled.

It is available from this link:  http://support.hp.com/us-en/document/bph07143

Good Luck