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‎08-30-2020 01:25 AM - edited ‎08-30-2020 01:32 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Getting blue screen during startup with error

Your PC needs to be repair

File\windows\system32\drivers\tcpip.sys

Error code-0×c0000098

1 REPLY 1

‎08-30-2020 12:11 PM

HP Recommended

@Deep88 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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