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HP Recommended
OMEN 40L Desktop PC GT21-0000i IDS Base Model
Microsoft Windows 11

Hi, I need help on repairing my PC. 3 weeks ago, my PC shuts down and not able to turn on and run again. Then I went to a close uBreakifix store for a free diagnose. What they tell me after they finish diagnose is that my PC have problem on its mother board that they can not fix. I want to let HP fix it for me since I have my warranty. I tried the "Contract us" page on hp's website and click on my PC. Then it just start loading forever. I want a way to fix my PC real quick, it already takes so much time and effort and still not fixed.

3 REPLIES 3
HP Recommended

hi

https://h30434.www3.hp.com/t5/Gaming-Desktops/Graphic-card-stop-working-when-it-reach-around-77-78-d...

Not nice, I was waiting to hear from you here

Sorry, we are told too often that it doesn't work, and we can't offer much
Try in case or with another internet browser
Unfortunately in this kind of case I cannot test, because I would need your personal information, and my computer, is no longer guaranteed, for a long time!
If nothing to do let me know!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi,

I tried different browsers, but that page is still loading forever... Are there any other ways I can fix this computer except going to that contract HP page? I amsure that it have a mother board issue since uBreakifix said after they diagnose. Can I bring it to any HP coorperate stores or send it back to HP to fix it?

HP Recommended

Phone Assist Worldwide | HP

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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