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HP Recommended
HP Pavilion All-in-one-24-x025xt
Microsoft Windows 10 (64-bit)

It's an HP Pavilion All-in-one-24-x025xt with Windows 10 Home edition.  I put it on performance in power plan options and then it suddenly goes to power saver plan randomly at a later time. I've tried to swith and make a custom plan, but it still keeps changing on me. This has been happening ever since I purchased computer. Please help!

1 REPLY 1
HP Recommended

Hi @Gerardo1a

 

Thank you for being a part of HP Forums. I have read your post regarding an issue with the power plan. Appreciate you trying the troubleshooting steps to isolate the problem. Don't worry, I'm here to help you resolve this issue.

 

To better assist you -

Have you tried any other troubleshooting steps beside creating a "Custom Plan"?

 

In the meantime, let's try these steps -

 

Solution#1 Run the Power-Troubleshooter -

 

1) Press Windows key on the keyboard. In the search box, type Troubleshooting and press Enter.
2) Click on "System and Security" > "Power" > Click on "Next" to run the troubleshooter.

 

Solution#2 Reset the Power Plan -

 

1) Right-click on the Start icon (Windows icon) and then click on Command Prompt (Admin).
2) In the command prompt, type 
powercfgrestoredefaultschemes and hit Enter.
3) Exit command prompt. Create a new power plan and check if this resolves the issue.

 

If the issue still persists, try the next steps -

 

Solution#3 Update the computer

1) Press Windows key on the keyboard. In the search box, type Windows Updates and press Enter. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Solution#4 Run the System File Checker tool (SFC.exe) -

 

1) Right-click on Start icon (Windows icon) and the click on Command Prompt (Admin).
2) Type the following commands, and then press Enter.  It may take several minutes for the command operation to be completed.

  • First Command - DISM.exe /Online /Cleanup-image /Restorehealth
  • Second Command - sfc /scannow

For additional information, refer to this document.

 

Let me know how that pans out.

 

If you wish to help the community grow, you may simply select “Accept as Solution” and hit the purple "Thumbs Up" to say thanks for my efforts.

 

Have a good day ahead.
 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.