Power supply adapter not working

[Monicia107]

Power supply not working and inn search of a replacement 

[BeemerBiker]

Your system is described here

https://support.hp.com/hk-en/document/c05492015

the power supply is

You did not list your product ID.

Go here and enter your product ID and make a note of the power supply part number (if any in stock or offered)

https://partsurfer.hp.com/search.aspx

with that part number you can order from HP using Shop On Line (I assume) else contact HP

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

You can also lookup the part at eBay or Aliexpress depending on your preference or location.

Please verify the power supply is actually defective.  You might be able to take it to a store that sells HP laptops and have them test it.

[Prométhée]

hi

https://partsurfer.hp.com/Search.aspx?searchText=Z5L75AA

730982-002

AC Adapter - FLORA,120W EPS,88% Eff,19.5V,3P/RC Slim

849651-001

AC Adapter - Flora, 120W, 88%Eff, 19.5V, 3PRCSlim, LiteON

851483-800

A/C Adapter - GNRC, 120W SmtPFC Rt Angle Flor

918341-800

A/C Adapter - GNRC, 120W SMART PFC 7.4mm Straigh

L89694-800

GNRC-AC ADPTR 120W PFC SMART 7.4mm Slim

https://support.hp.com/hk-en/document/c05492015

external 120 W

• Total wattage: 120 W
• Output voltage: 19.5 V

If that's the problem
see with these references
search via google, or HP partners

[edit] added partner link

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=A872FB15363C44CAA856C7B3428B5726&geo_co...