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‎10-09-2019 09:43 AM

HP Recommended
Product: 260-a010
Operating System: Microsoft Windows 10 (64-bit)

I have tried everything I could find about restarting the print spooler, so far nothing has worked.

I can't even get the desktop to reinstall from the set up disks.

I have a Canon MX922 all in one printer and this is the very first time I have had trouble trying to print anything.

I think that I have a major problem of which I can't find a solution to, any and all help would be appreciated. 

2 REPLIES 2

‎10-09-2019 10:31 AM

HP Recommended

@Cromedome 

 

It is not your printer nor your HP device, Windows faltered a bit during a recent update.

The fix has been provided by Microsoft as of 08-Oct-2019 for Windows 10 V1903.

 

Settings > Update and Security > Windows Update > Check for Updates

Relevant update (at this writing) ends in "389" 

 

October 8, 2019—KB4517389 (OS Build 18362.418)

 

Thank you for participating in the HP Community Forum.

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Dragon-Fur

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‎10-11-2019 09:29 AM

HP Recommended

I tried to install the up date but I kept getting the reply it could not be installed as it was not relative to my computer.

I have tried to up load a screen shot but it says not the right type of file.

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