Printer says a problem with my acciunt

[M-Moberg]

Printer says:

check account. A problem has occurred with your HP account.and you will  be unable to print until the issue is resolved

[Nal_NR]

Hi @M-Moberg,

Welcome to the HP Support Community. 

I'd like to help!

Are you enrolled in the instant ink account? If yes, Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page.

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!