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‎05-19-2020 02:35 PM

HP Recommended
Product: Lenovo

I was trying to print and my printer says Cannot print. visit HPinstaink.com

I tried everything but nothing seems to work. What else can I do?

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3 REPLIES 3

‎05-19-2020 03:12 PM

HP Recommended

@aieamom 

Start by telling us the printer model.



I am a volunteer and I do not work for, nor represent, HP
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‎05-19-2020 03:36 PM

HP Recommended

HP Envy 5660 Series

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‎05-19-2020 04:01 PM

HP Recommended

I resolved the problem! I made the call and the customer service rep helped me with signing in my account and lo and behold, it was credit card that was expired which held up my printing! I updated my credit card and I can print!! Thank you for responding to my problem.  Have a great day and stay safe!

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