• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ProDesk 400 G4 Microtower PC
Microsoft Windows 10 (64-bit)

I want to download the driver package for both ProDesk 400 G3 and G4, Win7, WIn 8.1 and Win 10 64-bit. But it's not available here: http://ftp.hp.com/pub/caps-softpaq/cmit/HP_Driverpack_Matrix_x64.html

 

I wonder why and where I can download them? 

1 REPLY 1
HP Recommended

> it's not available here: http://ftp.hp.com/pub/caps-softpaq/cmit/HP_Driverpack_Matrix_x64.html

> I wonder why.

 

This is a "user-to-user" forum, not a direct path to make official contact with somebody at HP who can answer your "why" question.

 

Note that the above web-page states:

 

HP recommends using Softpaq Download Manager (SDM) to build a driver pack with the most current drivers available. Download SDM here.

 

So, by using the SDM, you can build your own driver-pack.

 

> where I can download them? 

 

Individual updates for Windows 7 and Windows 10 can be downloaded from:

 

https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g4-small-form-factor-pc/15292380

 


-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.