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‎07-28-2016 03:06 PM

HP Recommended
Product: ProDesk 400 G1 MT
Operating System: Microsoft Windows 7 (32-bit)

My mother board was replaced under warranty and OS reinstalled; so needless to say I am having to reinstall lots of things.  How do I find the name of the network adapter?  There is no name that shows up in Device Manager or any other place I've looked.  Inside the computer, there is just a number:  DC4A3E442418.  I need the driver.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-28-2016 05:34 PM

HP Recommended

I found a driver on the driver recovery DVD.  Putting this PC back together after a new motherboard and reinstallation of OS is worse than my experience reformatting a PC.

Thanks, Kay

View solution in original post

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3 REPLIES 3

‎07-28-2016 03:22 PM

HP Recommended

Try with any one of the drivers.


Intel I217 NIC Drivers for DTO Microsoft Win 7 -32bit:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5389537&swItemId=vc_148251_1&swEnvOid=405...

 

Realtek Ethernet Controller Drivers_Win7x32 (DTO):
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5389537&swItemId=vc_140793_1&swEnvOid=405...


Regards
SATISHP4

 

Click " Thumb's up " icon if the question is answered/resolved.

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‎07-28-2016 04:29 PM

HP Recommended

Thanks, but neither driver works for this PC.  I'll see if I can find a driver on the original disk.  I didn't try before because I assumed the disk was for the original board.

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‎07-28-2016 05:34 PM

HP Recommended

I found a driver on the driver recovery DVD.  Putting this PC back together after a new motherboard and reinstallation of OS is worse than my experience reformatting a PC.

Thanks, Kay

Was this reply helpful? Yes No
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