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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Problems on installing ANY Linux distributions on my PC

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04-23-2024 12:10 AM - edited 04-23-2024 12:15 AM
I'm trying to install Debian 12.5 from a USB, after that I select it for the boot and that I choose "Graphical install" or the non-graphical one and press enter i have the loading text for about 2/3 minutes, after that the mouse and keyboard don't work anymore in the installation UI where I have to choose languages and the other settings.
If i try to run any different iso of other Linux distributions i have the same problem or the loading text won't continue or just a black screen. I've tested Debian 12.5, Linux Mint (i'm stuck at the HP logo), Kali Linux (same problem where mouse and keyboard don't work), Fedora (just a black screen after launching it) and Pop! OS (the loading text has stopped and won't load anything more). If i try instead to run the Windows 11 iso it works perfectly and i could install it without problems.
I currently have Windows 11 on this pc but i want to install Linux. Every mouse and keyboards that i've tested works well on Windows, on the bios and when selecting the usb for boot. They are plugged directly in the usb port of the pc, not with an USB HUB and I also tried with two different keyboards and mouse but i still have that problem.
In the BIOS i have enabled USB boot and tried secure boot with both enabled and disabled. In the BIOS settings i don't have options like fastboot, PS/2 Emulation or Legacy CSM that i can change.
04-23-2024 11:43 AM
Apart from a few Workstations that come with Linux distro preloaded, HP provides no support for Linux.
I mention this because with Windows, we can provide links to videos and HP Documents. We can provide links to HP diagnostic apps you can download and run on your PC. We can provide links to HP drivers and to HP BIOS updates, which you can also download and run on your PC. And, nearly everything useful can be done using an application or utility that HP will provide you for free.
For the general population of HP customers trying to use or install Linux, we have NONE of that. No diagnostics. No videos. No downloadable utilities or tools. And, once you get into Linux, you discover that you have to become VERY familiar with the command line to do anything complicated. We have no command line scripts or examples to provide you.
So when I recommend going to the support forum for your Linux distro, it is because THERE is where you will get the amount and kind of support you need.
I am a volunteer and I do not work for, nor represent, HP