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‎12-01-2022 02:20 PM

HP Recommended
Operating System: Microsoft Windows 11

HP Pavilion Gaming Laptop purchased on 4/15/2021, will not boot up. I took it to Micro Center where I purchased it and a one-year warranty. They said the warranty was expired. There was a one-year manufactory warranty, and I purchased a one-year extended warranty for $129.99. Please advise. 

1 REPLY 1

‎12-06-2022 12:27 PM

HP Recommended

Hi @Loyce8769,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing warranty issues with your HP product wherein the warranty expiration date is not correct.

 

Please follow the steps from this document to submit a dispute to validate your warranty. 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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