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- Problems with HP Gaming Laptop and Warranty

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12-01-2022 02:20 PM
HP Pavilion Gaming Laptop purchased on 4/15/2021, will not boot up. I took it to Micro Center where I purchased it and a one-year warranty. They said the warranty was expired. There was a one-year manufactory warranty, and I purchased a one-year extended warranty for $129.99. Please advise.
12-06-2022 12:27 PM
Hi @Loyce8769,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing warranty issues with your HP product wherein the warranty expiration date is not correct.
Please follow the steps from this document to submit a dispute to validate your warranty.
I hope this helps.
Take care and have a good day.
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