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HP Recommended
HP EliteBook folio 9470m Ultrabook
Microsoft Windows 10 (64-bit)

Hi I have an HP EliteBook folio 9470m Ultrabook that gives me a bios error of

"product information invalid".

I tried the BCU utility and a bios update but noting works.

Can you help me with this problem ?20240709_175032.jpg20240709_185110.jpg

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