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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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03-29-2020 10:36 AM
hi
sorry, but can you specify what you want to do, and what exactly is the problem
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Windows 11 22h2 inside , user
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03-29-2020 12:40 PM
My system has a boot mg missing I found my product key and tried to make an installation tool buy Microsoft said there’s an ERROR because it was pre installed and I need to contact hp support and I can’t seem to get a hold of an actual human. What can I do?
03-30-2020 10:31 AM
...! it's a bit confusing, you're talking about windows 7 and windows 10 ..
The computer is preinstalled on Windows 7:
Microsoft Windows 7 Home Premium (64-bit)
If you upgraded to Windows 10, you just need to create an installation DVD from the ISO available here:
https://www.microsoft.com/fr-fr/software-download/windows10
No need key !
If you want to reinstall windows 7 and the reinstallation kit has not been done, there you have to find an iso or dvd of windows, of the same version and activate with the key which must be on the box
Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7)
Windows 7, on the other hand, cannot be downloaded from microsoft!
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Windows 11 22h2 inside , user
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