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01-28-2019 09:54 AM - edited 01-28-2019 10:31 AM
Product: HP Pavilion p6654y Desktop PC
Operating System: Microsoft Windows 10 (32-bit)
My system shut down and windows 10 wil not come back up at all. I have tried every method I can find on the internet to get to restart. Tried the windows 10 repairs, etc. I have been prompted to load BIOS updates. I tried to find in HP support, but they I couldn't get for windows 10. No Bios listed at all. I can't get into my windows to do an online update or repair. I need to get back into this computer to work. HELP PLEASE. Im losing my mind.
Windows 10 32 bit
on HP Pavilion p6654y Desktop PC.
1 REPLY 1
01-30-2019 03:53 PM
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Are you getting any error code or message while booting into windows?
- Are you able to log in into windows?
- What happens when you start your computer?
Keep me posted for further assistance.
I am an HP Employee
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