• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP All-in-One - 22-c0063w
Microsoft Windows 11

Hello all,

 

This is not really a problem, it is just a question that I have been thinking about recently.

 

I recently reinstalled Windows 11 onto my HP all-in-one because of some software issues with my previous install, and I decided to get the HP Cloud Recovery Tool to try and install the software that it came with.

 

My question is: Is it possible to run the installer for the original HP software without having to reinstall Windows?

 

Any response to this would be greatly appreciated. Cheers!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @BABYMETAL1997 

 

I have used the cloud recovery tool on a couple of notebooks, and you cannot select an option to install software and drivers only. 

 

The recovery drive reinstalls Windows, the drivers and the software that originally came with the notebook.

 

FWIW, the cloud recovery tool for the HP business class notebooks does give you the option to install or not install the drivers and software.

View solution in original post

5 REPLIES 5
HP Recommended

I've not actually used it, but my limited understanding of that tool is that it is used to create a USB stick containing an HP OEM Windows image -- that you then use to install Windows.  I know the old CDs often had the software on separate disks so you could install just them, but as far as I know, the tool does not work that way.

 

However, others who have used the tool may come along with a different comment.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi, @BABYMETAL1997 

 

I have used the cloud recovery tool on a couple of notebooks, and you cannot select an option to install software and drivers only. 

 

The recovery drive reinstalls Windows, the drivers and the software that originally came with the notebook.

 

FWIW, the cloud recovery tool for the HP business class notebooks does give you the option to install or not install the drivers and software.

HP Recommended

OK, thank you.

HP Recommended

You're very welcome.

HP Recommended

Any additional software included in the recovery image, should be listed here as individual downloads:

https://support.hp.com/au-en/drivers/hp-all-in-one-pc-22-c0000a/model/23205924?sku=3LB95AA

 

If you are indicating that you'd prefer a 'cleaner' install, then download the Windows 11 iso from Microsoft and make a bootable USB with Rufus. It doesn't look like your system supports Win11 as it's not in the drivers menu. Rufus will allow you to bypass the Windows 11 requirements checks if you so choose.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.