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HP Recommended
Microsoft Windows 10 (64-bit)

using Bios SMART scan found the fault code  RGFFPS-7GDBAH-9XPJL1-60QG03, dont know what is it

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
RGFFPS-7GDBAH-9XPJL1-60QG03OK0000012/3/22303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system if your PC is not working.

 

If you can still get into Windows, back up any files you don't want to lose onto a portable hard drive for safekeeping.

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
RGFFPS-7GDBAH-9XPJL1-60QG03OK0000012/3/22303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system if your PC is not working.

 

If you can still get into Windows, back up any files you don't want to lose onto a portable hard drive for safekeeping.

 

 

 

HP Recommended

thank for the information, i still can get into windows and evething going smooth, it is better for me to get the new hard drive asap.

HP Recommended

You're very welcome. 

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