RICHED20.dll and Recovery partition appear corrupted.

[Robert0808]

I have had to recoever my system a number of times because, when I updated Quicken (and now Office 365) I get a message that says basically RICHED20.DLL is not compatible with Windows 10.  So Quicken does not update as new releases come out and Office has a popup error message often.

The Version of Riched20.dll that I have is 593KB and was created at 09-15-2018.  No matter how I recover (save files, don't save files, fresh start, etc), I continue to get the error (I confirm after recvery that the file is as I said, so it is not as a result of an installation of software other than Windows).

Does this mean my 😧 recovery partition is bad?  Can HP provide  a disk or download that can fix this?  I have not found anyone with similar problem in many google and support site searches, which once again indicates my revoery partition is corrupted, to me anyhow.

Thanks all. 

[WAWood]

@Robert0808 

Sorry, but the basic answer to your question is NO -- HP does not provide any downloads from which you can create or replace the existing Recovery partition.

The ONLY way you can do that is through something known as a factory reset -- but since that starts out by erasing and reformatting the ENTIRE hard drive, that is very destructing and probably, something you do not want to do.

Additionally, that relies completely on the existing Recovery partition being intact and untouched, and if those are not the case, the factory reset will not only FAIL, it will leave your PC in a corrupted state.

So, it is not something I would attempt on your PC.

[Robert0808 · Accepted solution]

Thanks, ended up wiping the disk and reinstalling windows 10 from scratch, since I back up regularly.. only wy I could figure it out