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‎09-09-2019 11:56 PM

HP Recommended
Product: Example: Pavilion 6610F
Operating System: Microsoft Windows 10 (64-bit)

Will HP be providing the appropriate RST Driver to enable installation of W10, version 1903, and would it be via Support Assistant Updates?

1 person had the same question
1 REPLY 1

‎09-10-2019 07:45 AM

HP Recommended

Hi:

 

Your PC is not supported by HP for W10 at all since it was made prior to August of 2013.

 

Your PC has an AMD processor and chipset, and does not use the Intel RST driver.

 

Are you getting a message that you can't update because of the RST driver issue?

 

If so, here is how to circumvent the problem...

 

Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

 

Then you should be able to update to W10 v1903.

 

 

 

 

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